Frequently Asked Questions

💳 Insurance & Payments

Do you take insurance?

  • Yes. We accept select insurance plans in Florida, Virginia, New Mexico, Colorado, and Massachusetts. Check our booking page for up-to-date details.

What if I pay cash?

  • Consultations are $325, and follow-ups are $160.

Do you take out-of-network insurance?

  • Yes, contact us and we will tell you how.
🕑 Scheduling & Hours

Hours vary. Please check online for available times. If you need something different, email us to request additional options.

Do you offer evening or weekend appointments?

  • Yes, based on availability.

How do I schedule?

  • Click “Book Now” on our site to schedule online.
💻 Telehealth Basics

How do appointments work?

  • All visits are virtual. You’ll receive a secure link to log in from your computer, tablet, or phone.

Do I need special software?

  • No. Just a device with internet access and a camera.

Where do you see patients?

  • We currently serve Florida, Virginia, New Mexico, Colorado, and Massachusetts.
📱Who can benefit from telehealth psychiatry?
  • Busy schedules: Easy access from home or work without taking time off.
  • Remote areas: Care for those in rural or underserved communities.
  • Limited mobility/transportation: Support for clients with disabilities or health challenges without needing to travel.
  • Continuity of care: Consistent follow-ups and medication management without frequent office visits.
  • Privacy & comfort: A discreet option for those who feel anxious or stigmatized about in-person care.
🌊 Still Have Questions?

If you don’t see your answer here, email us directly — we’re happy to help.

🔒 Forms & Privacy

Do I need to fill out forms?

  • Yes. New clients will receive intake forms electronically before their first appointment.

Is telehealth private and HIPAA-compliant?

  • Yes. We use secure platforms to protect your privacy.
🚨 Emergencies & Safety

Do you handle crisis situations?

  • No. If you are experiencing a medical or psychiatric emergency, please call 911 or go to your nearest emergency department.

What about non-emergency support between visits?

  • We do not have on-call providers outside of business hours; this includes nights and weekends because we are a small practice with varying hours. Phone calls and emails will be returned within 24-48 hours. If you are having a life-threatening emergency or feel suicidal or homicidal, please call 911!